How can you pay for my session?
You can pay in the following ways:
- You can pay by cash at the beginning or end of each session.
You can pay by direct transfer to account if this would be the easiest way for you. We would provide you the sort code and account code at the beginning of your sessions. You can do this via telephone or internet banking or by going into your branch.
Please contact us as soon as possible if you can't make a session. This will allow your appointment ot art session to be rescheduled at a time which suits you. If you cancel less than 24 hours of the appointment or if you don't attend your appointment then 100% of the session fee will be charged.
There is a range of valid reasons for cancelling an appointment. In order to be consistent with all clients, cancellation fees will only be waived in the event of a medical emergency requiring urgent professional treatment, a death in the family, or natural disaster.
If for any reason you are running late for your appointment please contact us. Regardless of the time you arrive, your session will still finish at the booked time.